I've been having an F9E1 error for some time now. I know I need to change detergent, but I think something else may be causing trouble. I used to be able to turn the machine off, then power it up and select the short rinse, drain and spin cycle, and it would run just fine. But tonight, the washer threw the F9E1 error late in that cycle twice. I had ordered a new pump earlier, so I decided to replace the pump (it was having other problems). Even with the new pump, the washer threw the error message. The pump worked fine early in the cycle - good flow through the drain hose, no clogs (new pump!), but still it threw the error. The clothes had been rinsed several times by now, so excess suds couldn't be the problem. What else might be wrong.
Whirlpool Washer F9E1 Error
The Whirlpool washer F9E1 error code is a long drain error, meaning its taking too long for the washer to drain the water. If after 6 minutes of trying to drain the water out of the machine the water level pressure switch does not reset, the ACU ( main control board ) will shut the cycle off and show the F9E1 error on the user interface display. Under normal circumstances the washer should completely drain within 2 minutes.
This error is most commonly caused by a stopped up drain pump / drain pump filter trap, a stopped up drain hose or a failing or failed drain pump.
The replacement drain pump for those models can be ordered from the link below:
This Whirlpool Washer F9E1 error troubleshooting and repair information applies to model WFW75HEFW and all the models listed under the related models section below.
- Asked By Bill
- Answered By MasterTech
From what you describe the main board (CCU) - Central Control Unit, is bad and throwing a false error code.
- Asked By Carson
W10252714A The washer is throwing the F9E1 code. I cleaned out the pump filter which didn’t fix it (it wasn’t dirty anyway). Then I un-plugged and replugged in the washer, which also didn’t fix it. I took the pump apart and found no obstructions. The pump works when it gets that far in the cycle. It’s kinda noisy. Even though the pump works and everything else seems to be fine, do you think the pump is still at fault? When I took it apart I found that the impeller wiggles around. And I can pull it out about a quarter of an inch. It doesn’t come all the way out. Is it supposed to be like that? Also when I spin it, it feels like it “grabs” (the magnetic pull) but there’s a pretty big dead space when it feels like it doesn’t grab. Is it supposed to be like that? Could the pressure sensor actually be the culprit? Lots of questions sorry haha. Just let me know what you think the problem sounds like.
- Answered By MasterTech
Replace the drain pump and that should take care of the issue.
- Asked By Jen
WTW5000DW0 Showing Error Message F9E1 what does this mean?
- Answered By MasterTech
The F9E1 Error Code for washer model WTW5000DW0, is a long drain error. It means the washer is not draining fast enough so the control is shutting down the cycle and reporting that error. Check the drain pump for obstructions/blockages. Check the drain hose and tub to pump hose for blockages. If all those are clear and have no obstructions that would be cause a blockage in the lines, replace the drain pump. The drain pump on that model is underneath the bottom of the machine. The replacement drain pump for that model can be ordered from the link below:
Click Here To Order Drain Pump At Amazon
The following video link shows how to access and replace the drain pump on that model and similar models:
https://www.youtube.com/watch?v=kVIVTcumANY
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