I have a Whirlpool Duet front load washing machine (Model WFW9351YW00). I have owed this for about 5-6 years. About 3-4 years ago, a severe lightning storm came through our community and I had a power surge go through my house. The washer stopped working and displayed the F1 E1 code. I did a trouble-shot and replaced the control board and all worked perfectly. Now, about two weeks ago, there was another lighting storm and I had another power surge through the house. The washer again began displaying the F1 E1 error code. What was different this time was, the washer would work, but would stop unexpectedly during different actions in the wash cycle. Sometimes as it was filling the washer and other times, when the washer was pumping the water out. Very odd. I ordered a replacement control board and installed it yesterday. I ran a rinse / spin cycle and the washer worked perfectly. But, only that ONE time. I put some clothes in the washer, put it on delicate and started the cycle. The washer filled with water, began washing and as the washer began pumping water out, it stopped and displayed the F1 E1 error code. Question - What could this be and what should I check next? This is frustrating.
Whirlpool Washer F1E1 Error
The Whirlpool Washer F1E1 error means the ACU (main control board) memory is corrupted or another critical ACU failure has occurred.
It's possible that a power surge or a drop in voltage caused the issue. Unplug the washer for 1 minute and plug it back in. If the error persists check the voltage at the electrical outlet and make sure it's supplying the washer with the proper voltage, if it is you need to replace the ACU. The replacement ACU / electronic control board replacement part information and instructions to change it can be found at the link below.
Click Here To See Part Ordering and Part Replacement Information
This Whirlpool Washer F1E1 error troubleshooting and repair information applies to model WFW75HEFW and all the models listed under the related models section below.
- Asked By Leslie Herold
- Answered By MasterTech
It's possible that the drain pump is bad or there is a bad connection between the pump and the ACU. Replace the drain pump as the main control may be a bad signal from the pump causing a false error. The pump you need can be ordered from the link below:
https://prismparts.com/products/for-whirlpool-washer-washing-machine-water-drain-pump-pp6593206
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